Exchange/Return Policy
Return Policy
We’ll accept return requests for items that are unopened, unused, with the original product packaging intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received. If you wish to return your item, we must receive your request within 14 days of the date you received your item.
Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email info@southcreekanimalclinic.com within 7 days of receiving your product to begin the process.